By Alice Waugh
A day after the town’s swap table volunteers were suddenly let go via letter, resulting in a flurry of dismay and speculation on LincolnTalk, Town Administrator Tim Higgins said that “tensions” at the transfer station facility played a role in the change, and that the town would welcome more volunteers there at some point in the future.
“We’ve encountered some tension between volunteers and residents of the town, so we’re in transition with the volunteer program,” Higgins said Thursday afternoon. “We’re expanding the swap table with the new shed and parking, and we’re hoping to reenergize and rejuvenate the volunteer program.”
Lincoln Mothers Out Front has been instrumental in creating the new composting program at the transfer station, “so we’re hoping they would view this as a logical offshoot of the work they’re doing” on promoting composting and other forms of recycling, he added.
Volunteers at the popular swap table and shed were shocked to receive dismissal notices signed by DPW Superintendent Chris Bibbo on Wednesday. Bibbo did not return calls on Wednesday or Thursday, but Higgins issued a written statement about the controversy early Thursday afternoon and later indicated to the Lincoln Squirrel that the statement spoke on Bibbo’s behalf.
“Swap tables are a wonderful form of sharing and recycling that can operate informally and without strict regulation when folks abide by rules of common courtesy, respect, and fair play,” Higgins wrote. “At the same time, swap programs frequently become a source of tension between heavy and occasional users, between folks vying for the same item, and philosophically between those who believe restrictions should be imposed on the resale of swapped items and those who support the swap table as its own form of cottage industry.”
At times, DPW staff “have been called on to de-escalate situations involving conflict between residents and volunteers when folks have felt that one or the other was monopolizing the program for personal gain or to benefit personal charities,” Higgins wrote. Other Massachusetts towns have encountered similar issues in running swap tables and have limited or closed them as a result.
“Going forward, we are responding to the tension by hitting the reset button,” Higgins wrote. The new swap shed “will allow the DPW to better organize the program, making it more efficient for users, staff, and volunteers… We are committed to developing a strong partnership between our professional staff and volunteers, and to establishing reasonable guidelines to ensure the viability, safety, and fairness of the program.”
